Privacy policy

Privacy Policy

Effective Date: May 2026
Website: www.dtouchbandb.com

Introduction

DTouch Bath & Body (“DTouch,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, digital publications, email communications, and related services.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.dtouchbandb.com, subscribe to the DTOUCH DOSSIER, purchase products, join our mailing list, or otherwise engage with our brand.

By using this website, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide, including:

Name
Email address
Shipping and billing address
Phone number
Payment details (processed securely through third-party payment providers)
Information submitted through forms, subscriptions, or inquiries

Non-Personal Information

We may automatically collect certain technical information when you use our website, including:

Browser type
Device information
IP address
Pages visited
Time spent on pages
Referral links
General website interaction data

This information helps us improve the website experience and understand how visitors engage with our content.

How We Use Your Information

We may use your information to:

Process and fulfill orders
Respond to inquiries and customer support requests
Send newsletters, editorial updates, and seasonal Dossier releases
Improve website functionality and user experience
Share updates regarding products, seasonal appearances, or community events
Maintain internal business records and analytics
Protect the security and integrity of our website

We do not sell your personal information to third parties.

Email Communications

If you subscribe to our newsletter or digital publications, you may receive:

DTOUCH DOSSIER updates
Product announcements
Seasonal release information
Event and market announcements
Editorial content and reflections

You may unsubscribe from email communications at any time by clicking the unsubscribe link included in our emails.

Payment Processing

Payments made through our website are securely processed by third-party providers such as Shopify Payments, PayPal, Stripe, or other secure payment gateways.

DTouch does not directly store full payment card information on our servers.

Please review the privacy policies of these third-party providers for additional information regarding how they manage payment data.

Cookies & Analytics

Our website may use cookies, analytics tools, and similar technologies to:

Understand website traffic and engagement
Improve functionality and performance
Personalize user experience
Monitor website performance and security

You may disable cookies through your browser settings, though some website functionality may be affected.

Third-Party Services

Our website may contain links, embeds, or integrations from third-party platforms including:

Shopify
Etsy
Meta
TikTok
Heyzine
Canva
Google Analytics
Email marketing platforms

These third-party services operate independently and may collect information according to their own privacy policies.

DTouch is not responsible for the privacy practices of external websites or services.

Data Retention

We retain personal information only for as long as necessary to:

Fulfill orders and services
Maintain legal and financial records
Support ongoing customer relationships
Improve our operations and communications

When information is no longer required, we take reasonable steps to securely remove or anonymize it.

Your Rights

Depending on your location, you may have the right to:

Access personal information we hold about you
Request corrections to inaccurate information
Request deletion of your personal information
Withdraw consent from marketing communications
Request information regarding how your data is used

To make a request regarding your personal information, please contact us using the information below.

Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

Children's Privacy

Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or technological changes.

Any updates will be posted on this page with an updated effective date.

Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact:

DTouch Bath & Body
Email: hello@dtouchbandb.com
Website: www.dtouchbandb.com